Closing the knowledge gap

Within every company—and sometimes even within the same teams—there are distinct approaches to AI adoption. To better understand these differences, we’ve identified four key user personas: Champions, Pragmatists, Skeptics, and Avoiders.

With AI advancing at an unprecedented pace, the gap between these groups is widening, creating what we call the knowledge gap. Closing this gap is essential for organizations to remain competitive, foster collaboration, and ensure AI benefits everyone. Foundational AI learning programs play a crucial role in bridging this divide, equipping employees with the skills to navigate an AI-powered future.